Trust Center
Global Privacy Policy
This policy explains how personal data is handled for users outside region-specific policy supplements.
1. Scope and Regional Supplements
This Global Privacy Policy applies to LEDIX.AI services unless a region-specific policy provides additional rights or disclosures. Please use the region selector above for California, United Kingdom, and South Africa supplements.
2. Data We Collect
- Account and profile details such as name, business information, and contact data.
- Service usage data, including device/browser signals, logs, and interaction events.
- Transaction and operational data submitted while using accounting and workflow features.
3. How We Use Data
- Deliver, maintain, and improve services and product features.
- Provide customer support and service communications.
- Support security monitoring, fraud prevention, and abuse control.
- Comply with legal and regulatory obligations.
4. Sharing and Disclosure
We may share data with service providers acting on our instructions, within corporate transactions, or when required by law, regulation, court order, or lawful government request.
5. International Data Transfers
Data may be processed in multiple countries where we or our service providers operate. We implement safeguards intended to protect personal data when transferred across borders.
For Canadian users, we handle personal information in a manner intended to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). Cross-border transfers may expose personal data to the laws and lawful access requirements of foreign jurisdictions, which may differ from those in Canada.
6. Data Retention
We retain personal data for as long as required to provide services, satisfy legal obligations, resolve disputes, and enforce agreements. Retention periods vary according to data type and legal requirements.
7. Your Privacy Choices and Rights
Depending on applicable law, you may request access, correction, deletion, or restriction of personal data. You may also request details about how your data is used or shared.
8. Cookies and Similar Technologies
Cookies and similar tools are used to support authentication, service functionality, analytics, and performance optimization. Browser controls can be used to manage cookie preferences.
9. Security and Children's Data
We apply technical and organizational measures to protect data. LEDIX.AI is intended for business use and is not directed to children.
10. Contact Us
For privacy inquiries or rights requests, contact privacy@ledix.ai .